Refund policy

Conditions of Return.
You may return products provided that the returned item(s) is/are unused in original unbroken packaging and if: You have received the wrong item(s) or the item(s) do not correspond to the advertised description and within 14 days of receipt of the applicable items, you have notified us as set out below, provided that the returned item(s) is/are unused in original unbroken packaging; You have received damaged item(s) and within 14 days of receipt of the applicable items, you have notified us as set out in section below; or You have changed your mind about buying the applicable items and within 12 hours of receipt you have notified us as set out in section below.


Non-returnable Products.
You do not have a right to return, replace or exchange products except as set out in section above.


Method of Return.
All returns must be notified to info@enhancefitness.com after which the customer care team will notify you of the next steps. You may not return items product via your trainer.

Your Refund.
For that items that fall within the valid reasons for return set out in section above, we will refund to you the purchase amount (including VAT but excluding any delivery fees paid and excluding the costs of return shipping).


Refund Procedure.
Within 30 days of receipt by us of the returned item(s) and successful inspection by e will issue a refund to you by bank transfer by our team, we will remit the applicable funds by bank transfer to an account of your designation, less any bank transfer fees and applicable currency exchange rates.

Our Cancellation.
We may cancel your order(s) if we deem you have attempted to bulk or multi-order purchase or due to lack of product availability, at which time the refund procedure above will be applied.

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